AC Plus Heating & Air Conditioning Reviews

I had called another service but they re-scheduled four times. Finally decided to look for another service and found AC Plus.

Anthony was earlier than expected, immediately located the problem, and had it fixed within an hour. Excellent service. Very Professional. I will be using them again (if needed but hopefully not!)

Maggie G.

Our heater has been randomly working so I decided to poll our local community FB group…that I was looking for a top notch, honest and skilled heating/AC technician. I received a positive post from Michele…and read this company many positive reviews. I inquired and Matt was quick to respond, scheduled an inspection appointment within 2 days. Called prior to confirm, was prompt on his arrival time. Checked out and made his diagnosis of our “problem”. This is a 30-year unit and we decided it would be better $$ to replace it than do a “rebuild”. Matt showed my husband cell phone pics he took while he reviewed the unit on the roof. We felt very comfortable with Matt. He schedules our appointment today…so, 2 days after our initial appointment. This is a family business and his brother, Eric was the dismantler/installer. Their father worked the crane. After about 5 hours…installing new ceiling receivers, new thermostat…everything is perfect. I didn’t feel rushed and they all wanted to make sure we were their priority. Best choice I’ve made in 2017 for an in-home business. Thank you, AC Plus Family!!!!!!

Ellen S.

Great service! Top notch company! My heater broke and I called because I saw the wonderful reviews on yelp…and yes! It’s very true you will be happy too.

It was very easy to schedule an appointment, the phone rep was really courteous and nice. Matt came out and got my 15 year old heater running like new at such a reasonable rate. He even explained things in a very clear way and showed me the parts of my heater that had broken.

I’m so happy and will call again for any of my HVAC needs. Thank you so much for your excellent service!

laurie s.

I contacted AC Plus after another air conditioner repairman said the compressor on my 28 year-old central air conditioner was shot. Since it was so old, I could not just replace the compressor: I had to replace the entire heating/cooling unit. Since I was facing a very hefty price tag, I thought I should get several estimates.

The number two guy went with what I said the first guy told me and gave me an estimate.

Then Matt came to give me an estimate. He asked if I minded if he took a look at the unit. We powered it up. He said he thought the compressor was trying to come on. He then asked if the first guy looked at the rest of the unit. I didn’t know so Matt opened up the wiring part of the unit and noticed something not right. He tested then replaced a small part, powered up the air conditioner, and WOW! Boy did my air conditioner put some cold air into the house! In just a few minutes and a couple hundred dollars, he fixed my problem and saved me several thousands of dollars!

I’ll get a bit more use out of the air conditioner but when I do need a new one, I’m calling Matt back!

Shelley M.

Highly recommend this company. We had an issue with a unit in Victorville and went on Yelp to find someone that would work with us quickly. The still to this day message me back quickly and help us out every time.

Debi T.

Let me start by These guys get it. I needed an Ac inspection on super short notice. And Matt (the owner) jumped right on it and got it inspected the next day. What service! Matt was truthful and direct on what issues I could or couldn’t have.The inspection was top notch and provide plenty of pictures going above and beyond what I would have expected. He wasn’t interested in making a sale right then and there.Rather he made it clear he would rather a have a customer for the long run. His honesty and candor was surprisingly refreshing and his goal of making a customer instead of a deal succeeded.
Keep it up!

Andrew S.

Today Matt came out and fixed our air conditioning. He was very professional very nice and he did an excellent job!!!!
I would definitely recommend him to my friends!
Buen trabajo!!! Buena persona!! Profesional!!! Termino el trabajo Rapido!! Se lo recomiendo a todos!!
Excellent work!!! Thank you for every thing !!!!

Truthful G.

Chris went out of his way to research some hard to find parts for our swamp cooler and ordered them for us. Had many items we needed already on the shelf for other projects. The store is clean, well decorated, shelf’s make items easy to see/find. He offered a great cup of coffee for our morning visit. Great customer service.

Norma W.

I was having some issues with my furnace and I was referred to AC Plus by friend who had his heating and air system replaced. I called and used the Yelp coupon. Technician Matt arrived at my house the very next day and completely cleaned and inspected my furnace/AC. He spent the time and explained to me how the system works in detail. My furnace is from the 80s which are soon in need of replacement. Not to mention that it is not very efficient. Matt gave me my options but I was relieved that he told me I could probably get another 2 good years of service from the system. When the time comes, these are the guys that I’m going to use. I really appreciate their honesty and professionalism. Thank you AC Plus, you have a customer for life.

John K.

As a General Contractor in the Victorville area, I encourage you to patronize this business. They are very polite and knowledgeable with an extensive supply of materials on hand. Free coffee, popcorn and drinks for your business! I encourage all Contractors C-20, and Generals to seek out for estimates and HVAC supplies.

Richard G.

Matt came out today to fix our heating issue. Not only was he prompt but he explained the problem to us thoroughly and didn’t try to charge us for anything we didn’t need. He fixed our heating issue quickly too! We appreciated his honesty and professionalism. We will definitely be contacting AC Plus in the future for all of our heating and AC needs. Such a pleasant experience!

Lisa S.

My heater stopped blowing hot air so we called up AC Plus and had them come out and take a look at it. Matt was out in a timely manner and had the problem fixed in no time, as always we are pleased with Matts work and AC Plus. I highly recommend them for all your heating and AC needs. Very affordable and you won’t be disappointed !!!!

Michele P.

Matt is amazing! He is honest, professional and knowledgeable. I called him late Wednesday night and he rendered a new A/C heating system by Thursday morning. I called several companies in which all stated they would have to order the unit which would take 4-5 days for installation. If your looking for quick reliable service call Matt!

Tasha G.

Great Service and Prices. Technician came to my house the time he said he was going to be there .. I will definitely use this company again!

John K.

This company is a family owned business and very professional! Very courteous and polite. They offer free coffee, drinks and popcorn at they’re store. As a General Contractor myself, I encourage both contractor’s and the public to patronize them. They also carry a good supply of parts for repair work.

Richard G.

So my heater stopped working this winter, I called Ac+ and they sent out a guy named Matt. Absolutely the nicest most knowledgeable guy. Had 2 repair men out the very next day. It was so cold. Thanks so much you guys for doing such a great job. I love good customer service, and these folks have it. I would recommend them to anybody

Jen R.

Matt and his team are the best! First of all he stayed in communication with me until the day of the actual job. Second, of all he had the best price I found. His team was professional and did great work. I needed two AC units moved from one spot in my backyard to another spot on the side of the house. I would definitely recommend AC Plus to anyone looking for this type of work.

Thanks, AC Plus!

Ray W.

Matt, our technician was very professional and kept us informed about everything he had to do to fix our AC. I highly recommend AC plus for their fast and friendly service.

Charlie A.

I contacted AC Plus Heating & Air last night to request a quote for HVAC service. I received a response right away. I was able to explain my needs and continued to correspond with them throughout the evening. I received a quote for the service and scheduled a time for day later.
Matt was the technician that arrived. He was on time, courteous, and very knowledgeable. He inspected and serviced my heater and AC unit in a timely manner. Explained exactly what he did and documented it thoroughly on my invoice.
I would highly recommend this company for any and all of your HVAC needs.
I will definitely use them again when its time for service.

Lisa I.

Great service. Andrew did a great job working on my a.c. unit. He was professional and great to hold a conversation with. He also was very knowledgeable. He checked his work couple times to make sure.
If you call a.c. plus make sure you get Andrew his the best from the company.

System is working wonderful.
Feels good to have the house nice and chilly.

Gerardo M.