Your Trusted HVAC Contractors Serving San Bernardino County
At AC Plus Heating & Cooling, we strongly believe that your family and home deserve the highest level of comfort and peace of mind. For that reason, our skilled technicians strive to provide the best service possible throughout the High Desert and Inland Empire areas.
No matter what problem you may be facing, our team of licensed and insured experts can help.
So put down the fan and pick up the phone! When you’re in need of quality HVAC services, make the right choice and call AC Plus. We look forward to providing 5-star service for you and your family.
We have been using AC Plus for over 15 years for all of our Heating and Air Conditioning needs. Throughout the years we were always impressed by the great service that they provided. They are a family owned and operated business and they brought a new level of service expectations for any of our HVAC needs. We have worked with Sean over the past 5 years. He is very knowledgeable and very responsive. Any time I called Sean I knew that I would get the best service out there. Our furnace just went out and we needed to purchase a new one. I had high expectations for AC Plus installing our new furnace. Sean bent over backwards to get our new furnace installed because we did not have any heat. He managed to get a team to work on a Saturday to get our unit installed. He said they would come out at 8:30 and it would take them about 6 hours to replace our furnace. They showed up at 8:20 and took out the old unit and installed the new one in 4 1/2 hours. Again, AC Plus exceeded my high expectations. If you need any HVAC systems serviced, I couldn't say enough about the great service from AC Plus !!!
Sean is absolutely the best. He provides service above and beyond. Something you don't see alot of these days. He is such an important asset to your company. We would recommend AC Plus to all our friends. Thank you for the excellent service !
Stephen was very professional, clean, and able to easily explain any problems I had. There were some things that I could’ve had fixed, but I really appreciate so much that he did not pressure me whatsoever and honestly told me it was safe if I didn’t fix it at this time. I find that that rarely happens with service people. That includes car repairs, Plumbing, etc. I have always been impressed with Matt and feel his employees follow his honest ways.
Always receive great service. Frim the admin who make sure my schedule is met to the service personnel.Your serviceman really explained what he would do then he explained everything he had done. Tge is on exceptional employee.
My significant other and I use wheelchairs. I called AC plus at 8:30 PM at night 10/9/14. Because my A/C stopped working. We are very sensitive to temperature change. Matt came over to our home at 7:15 AM the next day and looked at our system. Our system was 15 years old and we needed a new one. By 9 AM that morning Matt had a crane at our home along with a crew of people who started work immediately. Matt even brought us lunch and checked on us throughout the day. Remember this was on a Friday 10/10/2014. By 10 AM on Saturday morning our air conditioner was up and running and the workers cleaned our home. I felt the price was fair and the customer service was excellent. I didn't feel rushed to make a decision. He took the time to answer all my questions along with his workers who were very nice and spoke English. They even took pictures and kept me up-to-date on the progress.
We are so thankful that Sean from AC Plus repaired our furnace especially, when another company who inspected it, stated the furnace needed to be completely replaced. Sean was timely and extremely knowledge. Within 15 minutes he had it up and running perfectly. Our home in Lake Arrowhead was registering at 40 degrees, therefore, having heat was essential. We highly recommend AC Plus for any service or repairs. I have already given his name to other neighbors. Sean was fantastic!
AC Plus has always provided fast, convenient, quality service. They are simply the best in the high desert. Technicians always explain exactly what they have done, and make recommendations to keep the system running efficiently.
Glad I chose AC Plus for our new AC System. They have delivered on everything from the sale to the service of our new system. Starting with the great price!
I had AC Plus out to my house on a referral to do my yearly maintenance. They were so great I hired them that day to replace me furnace which was done literally two days later. The time they said they would be here and it would get done was exact. The office staff I spoke to was very nice and polite as well as helpful. The technicians were very polite, very professional, respectful of my home and clearly highly skilled in there trade. When they left it was like they had never been here. I would HIGHLY recommend AC PLUS and they will be my go to HVAC company. I really like this company. I only wish all companies conducted themselves this way.
AC Plus offers unparalleled customer service. I requested service through their online portal, had a callback within minutes, and an appointment scheduled for the same week!The technician, Brandon, was professional and friendly! He arrived on time, explained everything he was looking for, and provided exceptional service. Great service and a great company!
Amazing! Look no further - this is the best HVAC company in the inland Empire. They came to the house within 24 hours of my initial phone call, and actually arrived on time! Highly professional, extremely courteous, and Matt diagnosed and fixed the heating problem in short order. I expected to pay way more than I did, so even as a grumpy old cheapskate I have no complaints at all! Again, you will not find a better HVAC company. I highly recommend them with no reservations.
I had a very positive impression of the AC Plus Heating & Air! From the technician that I’ve met in front of my house, to the agent that scheduled my appointment, and also to the technician that provided service at my place. The person answered all my questions (even the stupid ones). AC Plus Heating & Air Is a detail-oriented organization, that makes me feel glad for having them as my GOTO company for AC and heating services. Thanks for your good work!
AC Plus is very professional and reasonably priced. The technicians are very knowledgeable and caught the problem before we were without air conditioning. We have been a client for many years and the service has always been excellent.
We have been very happy with AC Plus Heating and Air. We need some custom work done on our installation which they handled like champs. They have followed up to check on the system and always are ontime, courteous and professional
Brandon is the tech that made the service call. We appreciated the fact that: (1) the gas flow was originally set higher than needed and he adjusted it to save us on fuel costs; (2) he made some suggestions for additional items for precautionary measures and because our unit is in the attic, he showed videos taken on his phone so we would know precisely what he was referring to. We will definitely use the services of AC Plus for any future needs.
Customer service is above and beyond, from the time I inquired about the service and after the tech completed the job. The tech Brandon was amazing, could not have had a better experience. They are very detailed, and know what they are doing. Highly recommend AC Plus Heating & Air to anyone and everyone.
Installation of a new furnace went well. We are very impressed with how polite the installers were. The installation is very clean and professional. New heater just in time for the next snow storm.
Excellent a/c and heating service. I’m so happy we found them! Scott came out to make sure our AC is ready for the hot High Desert summer. He was very friendly.
Scott came to do my Spring maintenance and was friendly and professional to talk with. I’ve been using AC Plus for a few years now and have not had one unfriendly incident whether on the phone or in person.
Kyle was knowledgeable and professional. He was able to explain the nature of what was causing the issue with the heating components.Great customer service :)
Steven was punctual and very professional. He inspected the unit, identified the cause and corrected it while communicating in a transparent manner. The whole process was streamlined, quick and professional. AC plus heating & air earns my recommendation.
Steven was respectful of our home and was able to troubleshoot the issue with our condenser/transformer quickly and efficiently. We would definitely recommend AC Plus Heating and Air! Thank you, Steven!
Timely and professional! Sean was extremely friendly and had excellent communication throughout the whole process. Best estimate I got in the high desert for the work I needed done and answered all the questions I had. I'm extremely pleased with the crews work and cleanliness. I'll always recommend AC Plus heating & air to family and friends.
Wow! When it comes to Sales, Matt was not pushy but informative and explained the Pros and Cons with fast response to every call and text....Then when it came to the installation, the team worked like a well practiced production team as they showed up on time, explained the project, then they just dispersed to the different jobs for my whole AC/Heating HVAC replacement. When it came to questions on routing, they always asked.They finished the complete replacement by end of day which included testing with a complete show & tell.So, if you are looking for a professional, awesome HVAC company, you now know where to go.... AC Plus Heating and Air.
I needed them to install a Z wave thermostat. It’s an unusual thermostat and we didn’t have any luck the first time. But the second time, there worker did a fantastic job of getting the thermostat up and working. He was very easy to work with and did a great job, I highly recommend them.
I only use AC Plus for all of my HVAC needs. Super trustworthy friendly, knowledgeable and their customer service is great. They are promp and arrive when stated. They are a small business so the prices are cheaper but their knowledge and workmanship are top notch. No need to call anyone else. I've had both condensers replaced and they are working great. No issues.
Our service was absolutely awesome. He was very thorough with everything. He worked fast an efficient.our technician didn't try to push anything on us. He recommended things an it was our choice to go through with it. So nice an well spoken. Couldn't have had better service
We need a new furnace because our heater would not start. During these freezing days. We got a couple of estimates from several companies but AC Plus was the best one and their service was excellent they fit us in to their schedule right away. Thank you for your dedication and service.
Very professional, courteous and knowledgeable. Whether it be customer service or repair/installation, we can count on AC Plus to give us top notch service and fair estimates with every effort to give us the earliest date possible when applicable. We have used AC Plus several times in the past, will continue with them in the future and don't hesitate to give them 5 stars and our high regards and recommendation.
Shawn was awesome, Diagnosed the problem via a process of elimination in minutes such a comfort to have someone out that is a professional, sharp polished and a outstanding demeanor.
I am always pleased with the service provided by AC Plus. My heating system was inspected and serviced by Shane H. Today. I appreciate very much when a technician pays close attention to my concerns and that at the end of the inspection/service, he takes the time to go in detail on his findings. Shane did an awesome job. He has excellent customer service skills. He was very polite and courteous. I have been a customer of AC Plus for almost 10 years and I’m pleased to be doing business with them.
I called them to come out for a quote. The woman on the phone was nice and pleasant. They came out that same week and emailed me a quote the same day. I approved the job and they called me the next day to schedule the replacement of my swamp cooler. The guys that came out were great, with great communication throughout. Unfortunately the switch was also bad. They ordered it and let me know they would call me and schedule as soon as part is received. Literally later that day i was called and scheduled for them to come out the same week which was only a couple days later. I was very happy with their response time and that they communicated with me the whole way. They also called 30-45 minutes ahead to let you know they were on their way. I will definitely recommend and use this company again.
I was immensely impressed with Shane's conduct and his work. He was polite and courteous and did an excellent job. I'd recommend this company to anyone needing help with their air or heating.
AC PLUS I would call again if I need service AC or Heating. We had duct cleaning done by tech Scott who was very Friendly,Personable, and Knowledgeable. Done a great job Scott, THANK YOU VERY MUCH!!
The technician Isaac is very good in troubleshooting central Heating problems that was created by NextGen. I am a new customer and very happy with the service provided. If somebody read this review… do not waste your money on NextGen… not only will they try to suck you dry but also give you headache at the same time.This is a good company and very transparent and honest in my opinion.
Super professional. Showed up in a timely manner, resolved the problem quickly, and was able to explain it with confidence. The payment process was swift and easy! I highly recommend and and grateful to have them as my heating/air company! Thank you!
Very good customer service, Reliable outstanding Serivce I received a call from the technician to notify me there was a cancellation which was outstanding the technician came by and good an outstanding work and explained everything he did with the furnace I would recommend this company to anyone 5 stars
My air conditioner stopped blowing air through the vents. I knew I had to find an HVAC repair guy fast and I was worried about having some stranger with his hands on my equipment. I did a web search and found AC Plus Heating and Air with many hundreds of 5 star reviews on Google.Omar Amore came to my house and diagnosed and fixed the problem in 20 minutes and it cost me much less than expected. After he performed the work, he spent another 15 minutes with me educating me about the proper maintenance of my air conditioner. He quoted me some pricing on a couple action items to do next spring to keep my unit in good working order.Omar struck me as honest and thoughtful. I will use this company again for all my heating and air needs.
Amazing experience with Sean coming out to view our property. Had a few concerns which we addressed and he also went above and beyond by replacing and fixing certain parts of the AC we were unaware of. Definitely will be using this company in the future.
The tech called to say he might be early, then called again once he was on his way. The job was hard to get to, but he persevered and got the job done!
Called AC Plus for AC service. They were very courteous and professional on time for my appointment, Jonathan service tech showed up diagnose the issue, and had my house AC up and cooling fast!
The staff at AC PLUS where amazing friendly and courteous. The technician Sean was very honest, friendly and kept us informed of what was going on till the very end. I HIGHLY RECOMMEND THIS COMPANY. A+ RATING in my book. Thank you for the service AC PLUS.
Our AC unit failed yesterday. Of course, it has been over 100 degrees the last few days, so we were concerned. Called AC Plus this morning and they had it up and running again by 11:00am today! Jonathan was great and explained everything to me, answered all my questions. We will be calling them again if we ever have any problems. The woman that answered the phone there this morning was also very helpful and pleasant to deal with. Thank you AC Plus!
Dogs were trying to get a squirrel and smashed the freon line flat. Omar came out and took care of the situation quickly and professionally much appreciated.
Everyone that works for this place is very friendly, efficient, caring and keeps you informed of when they will arrive. Air conditioning is up and running. Thank you 😊