Refunds (if applicable)

  • Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
  • To be eligible for a refund, your item must be unused.
  • To complete your refund, we require a receipt or proof of purchase. (Please do not contact a technician directly regarding a refund.)

There are certain situations where only partial refunds are granted: (if applicable)

* Service Agreements with partial use.

* Any item that is returned more than 30 days after purchase

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

  • If you haven’t received a refund yet, first check your bank account again.
  • Then contact your credit card company, it may take some time before your refund is officially posted.
  • Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at

Sale items (if applicable)

Only regular priced Service Agreements may be refunded, unfortunately sale Service Agreements cannot be refunded.