I was not able to program the thermostat to the temperatures I wanted. Omar was able to set the temperature to the settings I requested. He answered all my questions about timing and settings and when the heater will go on and off. Omar arrived in the time window I was told. and was very polite.
Matt responded to my Facebook message immediately and made an appointment to come check out our furnace first thing the next morning. He showed up on time and was super friendly. He listened to our concerns and gave us a little lesson about our furnace before telling us what our options were along with pricing and financing options. We opted to get both our furnace and ac unit replaced and he hooked us up with a great unit at an extremely reasonable price, especially compared the the other bids I received. I could not recommend Matt more highly, as he was very responsive, punctual, and met our needs at a price we could afford. Thank you, Matt!
What sets this company apart is that they do what is best for the clients and don’t up-sell or over-charge. Calling them when something stops working is like calling a trusted family member. I used their services twice to fix my old furnace. Both times Matt came and was very knowledgeable, honest, and friendly.
I highly recommend AC Plus Heating & Air. It’s easy to make an appointment, a technician is sent very quickly, the service is great, and the prices more than fair. They are also very good at letting you know when they are coming so you’re not stuck at home all day waiting. They are very easy to work with and genuinely care about their customers.
Very professional and gets their job done. A guy named Luis (I believe that’s his name) and another guy came to clean our air vents. They did a thorough job and answered any questions we had. We had a problem with our heating system so they were kind enough to answer any questions and provide an estimate on the spot. They were very kind as well. 10/10 recommend to anyone for all the services.
Thank you Matt for coming and checking out my AC. He was on time, he did a complete check and was able to find the issue and resolve it the same day. Thanks for also fitting me in last minute. Great job! 🙂
Very impressed with Matt and Eric and his crew who installed a new furnace. Our old furnace died, of course when it was 26 degrees overnight, but Matt ensured we had a new one in a couple of days where other companies were estimating 2 weeks. All of the guys were very professional, friendly, and did a great job of cleaning up. Highly recommend. Thank you guys!
Quick, efficient, and friendly as always. Fixed the problem with my AC in minutes.
First time using them everything went will…had them service a ac unit at one of rental properties…..will continue to use them and would recommend them
AC Plus removed our old heater and air conditioner, and installed two brand new units, in the heat of the attic and humidity of outdoors.
Total experience was amazing from start to finish! Booked the appointment scheduled service for the following day. Shawn called to confirm he was coming then showed up and did an amazing job performing a tune up! He was professional and thorough. Explained everything to us. We couldn’t be happier to find this company here close by. Will definitely use them in the future!
Tony Oliver arrived early (after calling ahead). He’s very professional and courteous. Showed us what he was doing and pointed out some issues to be taken care of in the relatively near future due to the age of our unit. We highly recommend AC Plus for all heating and air conditioning needs. They are also the local service company recommended by our units (Carrier) company.
Great staff from initial call to technician, Felix. Top rated and I would recommend to all my neighbor. Thank you AC Plus. Price is reasonable and able get a full unit replacement within a week. Amazing.
I have used A/C plus on multiple occasions for service to new installs and they have always been on time,professional and do excellent work!
Great customer service. Repairmen showed up within 24hrs. Then in 30 mins, they diagnosed the problem, repaired the AC, and checked the whole unit for any other issues. Company also asked for feedback post-repair. I would recommend AC Plus Heating & Air.
I would definitely recommend AC Plus Heating & Air.
They diagnosed the problem and had our AC up in running in no time.
Great service, professional technicians and the best part was that they were able to come out the same day…..Thank you!
Shaun was very friendly and knowledgeable. Explained the problem and fixed it right then. Highly recommend them. The girl in the office was pleasant and set me up an appointment that day. I really appreciate what they did as a team.
From the moment the call was made and scheduled by Toni she empathized, showed great customer service and professionalism. Technician (Sean) came to the rescue and was very thorough, professional and patient. He simply worked his magic on my unit and was able to bring it back to life. Yey! Thank you for your awesome service! Strongly recommend the company. Would use company services again. Thanks!
Matt, Eric and the entire team at AC Plus did an amazing job replacing my heater and AC units. They were very thorough and professional and made sure I was completely satisfied before they left. The systems work great and I am very satisfied and happy. I highly recommend them!
This was my second time working with AC Plus and it’s been great. I requested Tony to help diagnose the issue with my Air Conditioner since he rocked the Heater issue last year and convinced me to upgrade to the Nest system which was worth every penny. He’s really fast to diagnose and thorough as well. Not to mention he’s has an all around great personality. Great service and excellent customer service!
Service was very good. From when the guy first came out to the men that installed my new AC. Even the ladies In The office were very nice an very helpful.
We’ve been customers for over 3 years and every time we use AC Plus, they’re amazing! We have a regular service agreement with them to make sure our older system is still running in great condition. All of the techs have been wonderful. Very professional and thorough when they explain their findings and service. Highly recommend this company!
Business done the old fashion way. Matt is an old school business man in his world people come first. I challenge you to give AC-Plus a call.
I promise you won’t be disappointed !
Very happy with my new central system. Great price, on time, very hard working crew. Love the no pressure sales presentation & after reading the great reviews, decided to go with AC plus & so glad I did~ totally recommend them.
Felix provided excellent service when he came to our office. He found where the problem was in our AC unit. He proceeded to run a full diagnostic to make sure we didn’t have any leaks. Our AC unit is working to it’s full capacity. Thank you Felix and to all the staff at AC Plus who provided us with excellent service.
When I Called AC the phone was answered by a young lady (Emily), not a ROBOT (and she sounded like she was cute). She gave me a time & a cost for the tech to show up. She was spot on for the time, and polite. The Tech showed up, obviously knew what he was doing, told me the cost and I said fine, fix it. It was less than I expected & and told him when the parts came in to fix it. I would not hesitate to call them again for any HVAC service. Both these people need a raise!! I have since referred them to a friend of ours, and WOW, they went out there and fixed the problem – this company is great again, WOW efficient, honest, and reliable, can’t get better than that
He showed up at a good time was professional polite did an excellent job diagnosing my AC problem. Replaced The bad part and everything works great now. I have used A/C Plus before in the past I will use them again they do great work
I am very pleased with the service I received from the moment I called. Matt was very nice and professional, he had my AC working in less than 30 minutes. I highly recommend AC Plus Heating and Air Conditioning
Great service, on time and called right before showing up.
My technician was Devon and he was great. He worked on my unit, an older unit until he got my heater running. I am new to California and called them based on their reviews. I am really glad that I called them and I would definitely use them again.
I get my normal annual service done through AC+. After the most recent service, the AC still wasn’t working well. They came right back out, no charge. Positive and professional.
Highly recommended Ac Plus , Sam was very professional and informative and very nice , vary reasonable
Great service! Fast, easy scheduling. As an out of area property owner I’d use their services again. I received a call upon appointment being scheduled with my tenant and another once the job was done. Thank you AC Plus! You have my business for the High Desert.
Update: Was able to get AC plus in to do the work I unfortunately had to delay (see original review below). The whole install team was courteous, professional, and maintained a high level quality/attention to detail. Very much recommend AC plus.
AC plus, especially Sean Hawkinson, are very customer driven. Unfortunately I have not been able to move forward with the job yet due to some unexpected events on my side. Even when I had to cancel a job I approved I was shown genuine concern and professionalism. I never felt an ounce of pressure and never had a sales pitch forced on me. Can’t recommend this team enough, really feel that they care for the customer and not just the bottom line.
We called this morning at 8 am desperately hoping to get our air fixed. It wasn’t blowing any air at all and upstairs reaches 90 during the hot parts of the day if the air isn’t on. They sent Sean out 10am and he was so nice, informative, and efficient. He found the issue in a few minutes and was able to call and order a new control board. He left to get it and came back so fast and installed it and within an hour we have cool air again! It was 90 degrees at 8pm the night prior upstairs. So miserable, we left to sleep at my mom’s. We are so glad our air is fixed during this heat wave. Thank you Sean for being so awesome, and thank you Tawny for squeezing us in for an appointment! Our family is so grateful to be comfortable and cool! Our toddlers are already in a better mood! Lol.
Omar was amazing he really gave 100%! Our heater was giving carbon dioxide and he fixed the problem and made sure we were safe and he really gave us a peace of mind I would recomend him anyday! Even if he a Kasas City Fan Thank you Omar
Sean provided an amazing service. This company is very honest and did not over-charge for the service. Very much appreciated!
I could not be happier with the customer service and work performed by AC Plus! From Sean coming to quote our job (replacing 2 rooftop units) to his follow up before and after the job, everything went better than could be expected. Sean said when the crew would arrive, when the crane would arrive, etc. and it all happened as promised. They were all very professional and we were amazed at how quickly they completed the job. These guys know what they are doing and I highly recommend them!
Having troubles with this AC unit for 2 years. Tried many AC companies in the area. They never fixed the problem. AC technician is the only technician that can identify the trouble, and charge me reasonable fee.
Great group of guys. Very professional and courteous. Removed old AC and furnace, and installed new in a very timely fashion. Totally cleaned up after work was complete. Matt, Eric and Tawny were awesome to work with and extremely accommodating. Would highly recommend this company.
Omar, the serviceman, was very polite and efficient. He did a thorough check of the a/c system and quickly repaired the problem.
AC Plus Heating & Air was recommended to us from a good friend who herself had only very positive experiences with this company. Our A/C went out suddenly on a very hot day in July, and calls to our usual repair company were only going to voicemail. But AC Plus had a very pleasant representative answering the office phones and connecting us to dispatch immediately. Our service tech was able to move the next day’s appointment to same-day service, which we appreciated beyond words. Anthony identified and fixed the problem and we think the charges are reasonable and we appreciate the convenience, priority service, and savings of purchasing the offered optional annual service plan for our two roof-top heat/air units that are vital to our daily life.
AC Plus came out the same day I called. They were very honest and receptive to what we needed for our home. Their prices are much more reasonable than the competitors that we had out here first. They worked so hard to install our new system and were just very nice people all around. I highly recommend them!
I’ve used AC Plus since 2010 when they replaced both of my 20 year old AC systems including FAU. AC Plus has always performed excellent work and their prices are reasonable. AC Plus always schedules appointment within a day, their AC technicians are professional and explain the problem. Highly recommend!
Great service. Prompt and on time. Technician Omar professionally diagnosed my AC issue and professionally repaired my condenser fan motor super fast.
Matt came when he said he would and solved the problem under warranty. Couldn’t ask for greater service.
Good morning. Thank you for your prompt response for my duct leak and repair. The system needs to be up graded completely this spring. I’ll be in touch
We have used this company since buying our new heating /air system with them. We contiunue to value them as an excellent business with excellent employees. Sean is very knowledgeable, polite and always calls to say about what time he will be arriving. We continue our service. Thank you AC Plus Heating and AIr. Christy and Michael
They were able to show up A day early to help us with our air conditioner blowing cool air but not cold. They were courteous and knowledgeable and I will definitely call them again.
Matt and team from AC Plus Heating & Air are exactly what I was looking for to install a central AC system for my home. Being in Wrightwood, my choices were limited, but of the three quotes I received, Matt’s was the most timely, detailed, and overall I felt most comfortable going with these guys for my job. My home had an old gas heater and I wanted to add AC and possibly convert my heat to electric (I recently went solar). My ducts were the originals from the 80’s amd held up with a lot of duct tape so they recommended I change them.
They installed a beautiful AC unit outside, and a new dual heat (electric/gas) heater in my crawl space and replaced all Ducting. They did an extremely thorough job and the work was very nicely finished. The minor electrical work and major duct work was all finished very nicely. Their team was timely, professional, and experienced. They cleaned up both days (it was a two day job) and left the area cleaner than before! Now my house has ice cold AC and when it snows I now have a choice between electric and gas heating. Even if I had more options, I’m positive I would not have been able to find a better HVAC company to do the work. Excellent warranty (10 yr parts, 2 yr labor) and family owned as well. Don’t hesitate to give them a call. I’m glad I did.
Great service from AC Plus. They were able to schedule me an appointment for the same day I called. Matt came out and checked my AC unit and located the problem. Matt repaired the problem and replaced my thermostat all within an hour. AC is running good. I believe their rate was fair. I’m happy with their service.
Our air stopped working during the worse heat wave in a long time. We called on Monday and AC Plus were able to send Sean out on Wednesday. He was INCREDIBLE!!! Knowledgeable, professional and kind. He replenished our Freon and advised us to start thinking about replacing our almost 15 year old unit. Gave us information about the best unit for our home and the price. He also showed me how to properly use our thermostat and spotted one of our vents that was installed backward. Changed our filter and was just so thorough. Thank goodness I found them on the internet. It’s so hard to know who to trust sometimes when you randomly pick a repair company. We were blessed and now have a nice cool home.
My husband and I were so impressed with AC Plus heating & Air when I called and made the appt for someone to come an and check our AC, wouldn”t be for a few days, we were willing to wait, but they called us back and said they are sending someone out this morning, Thank you for thinking of us. When the Technician came out and greeted us with a smile and asked I can I help you, I knew then (it was going to be a Great Day) he got the job done an in a timely manner.. Again thank you for a job well done!! And yes I would recommend AC Plus Heating & Air to family & friends.:)
Our first time using this Company for air condition, the young man (tech) was courteous, professional and came here to help, he targeted the problem and did not waste his time nor ours. We look forward to continue using your company whenever theres an issue again and referring
you to friends n family.
The service was excellent! Sean and the AC team were professional and polite. Installed the new HVAC system in total 1.5 days! Wow! Arrived on time and handled business. The new unit is outstanding and customized to provide perfect air flow in all rooms. We are beyond satisfied.
Omar was very professional and thorough. He verified my theory that our furnace was not able to drain the water it produces properly. He found a collection of water was flooding the unit and possibly freezing. He drained, cleared and removed debris he found in the drain plumbing. Furnace is working fine this morning. He will be my go to repair tech for future issues.
This the place to go. I understand that you need to get other bids, but you’re going to come back here. Matt and his crew make everything incredibly easy for you and definitely cost efficient. Each person that you interact with is incredibly gracious and makes you feel great that you went with them. They did an incredibly thorough job replacing my air conditioner and furnace in a day. These are the best people for your hvac needs.
So I just bought a house in Victorville and my Central Air stopped working so I had my AC serviced by Devon and he was amazing. I highly recommend. He was very nice and professional. It turns out I need a whole new system. He gave me a fair estimate and didn’t even charge me for the tune-up. He didn’t take advantage. He also fixed my Central Air. Much needed in Victorville. It is a temporary fix until I can replace my entire system which I will be hiring this company to install. I’m very happy with my service and will continue to use this company for all my needs. Thanks again.
My tech Jonathan was knowledgeable, professional, and very helpful. I’m very satisfied with my experience using ACPlus.
Same day service; recommend cleaning package to keep unit in good running order.
Look no further for your HVAC needs. I had a very bad situation with my home and I hired AC Plus to install a complete new system. I called out 5 different companies for quotes and to decide who I wanted to work with, I am 110% satisfied I went with them. There’s no funny business, just top notch work and service. They will not be your lowest price quote, but they definitely will give you the best service and provide the quality you want for your home. I am grateful for their professionalism and you can trust them to not try and oversell you.
We had quotes from multiple AC places, and Matt is the only one that came in and spent some time figuring out what was going on vs everyone else just saying get a new unit. He gave us great advice, saved us some money and got it working again. Now I know why all my neighbors use him too.
If you`re looking for an HVAC company with great customer service and quality work, this is the place! We received prompt service in the middle of a heat wave when a lot of other local companies were not even booking appointments! Their technician Omar came out and promptly got our A/C system working. He was very friendly and professional and explained exactly what was wrong with our system. Thanks very much!
Today Sean come and did heating system maintenance. He found a part that was not working right. He replace the part and clean up after he was finish.
Sean was knowledgeable on what had to done. Sean friendly and polite. Did a great job.
These guys are the best in the high desert I’ve used them twice. Once for an ac issue and now for a heater Jonathan was here on time knew what was wrong had the part on his truck and had me all fixed up with in 30 minutes.I really can’t say enough about how good these guys are for HVAC issues. Your the best and I would never use anyone else . Thank you again!!!
AC Plus has been a great company to work for, the employees within the company are like family. By far the best company I’ve ever worked for in the HVAC industry. I’ve learned a lot as a person working here, which also made me a better overall technician.
They were very responsive and came out and diagnosed the problem with our AC. The part was delayed (through no fault if theirs), and when it came in, they came over after hours to install it. Great Service!!!
Second time I have used this company and again very satisfied with the service. My unit was repaired very quickly. I would absolutely recommend AC Plus.
Great service! We will definitely use them again.
Very professional and helpful. I thought my problem was just my thermostat and they advised to contact the dealer for troubleshooting first to save me a service call fee!! Who does this? Excellent. As it turned out, I was advised by the dealer to have a professional take a look. They came out the next morning and I had many more problems than anticipated. When they were done, my AC worked better than it had in years. They gave me an excellent deal and they were very personable. I will have them come back out for any service work I may need in the future. Can’t say enough good things. You won’t go wrong calling them for help.
AC plus heating and air installed a all-in-one AC heater unit on the roof replacing the old. On time excellent communication, clean installation, appears to work fantastic. Thanks again to Matt and his installers.
Sean Hawkinson was very thorough in finding the problem with my heating issue. Installed new thermostat and showed me how to use it. I will definitely be using AC Plus in the future and would highly recommend to friends and family.
Sean came back to diagnosis my AC problem. I was prepared for him to tell me I needed a new unit. He immediately seen the problem and switched out the part. It’s working great. Thanks AC PLUS you truly have an awesome employee. Sean Hawkinson again saved the day and I would highly recommend this company.
First 5 stars to Rhiana (spelling?) who I dealt with in the Victorville office who takes care of calls and scheduling, very professional. And 5 stars to Matt our service tech who got my old central AC unit running again on one of the hottest days. Also thank you for taking the time to answer all my HVAC questions. Could not ask for better service …. Thanks
Great experience dealing with the staff, Jamie and Omar. Very friendly and professional. Great warranty repair from a company I trust.
AC Plus Heating & Air was a great company to work with. Everyone was very professional and efficient. The financing option was a plus! We would definitely recommend them to family and friends.
Matt showed up within hours of me calling. His professional manner in handling our account is beyond anything we’ve ever experienced.
Absolutely LOVE ACplus!!! You can’t go wrong with this company. Everyone is professional, friendly and you can rest assured that the job will be done right and priced fairly. Don’t choose anyone else-ever!
They were very helpful and did a magnificent job. It was a very pleasant experience to see how helpful and curious both Jennifer and her husband were. Highly recommend and the prices are honest and reasonable. Thank you guys and definitely will seek your help in future projects. Thank you.
They are the best! Couldn’t have asked for a better company. They took the time to make sure are AC was working properly.. Thank you so much! The Rader’s
Matt called and showed up on time. Very nice guy. Checked everything out, had some suggestions and answered all my questions. I will definitely use you agajn..
Steve is awesome. Was able to answer all our questions. Explained his process in detail. Had our AC up and running quickly. Thank you.
Very professional service. Matt was patient, clean, listened to our concerns and explained details very well.
Matt is amazing, professional, and honest. I highly recommend his service. AC Plus was recommended to me by others – Praise God!! Thank you AC Plus.
Replaced my old Furnace, Air Conditioner, ductwork, thermostat, and all vents in one day. I read about other companies taking 3 to 4 days to replace everything, this company sent a team of installers and did the job in one day. Very professional, and honest. I used them in the past and was impressed by how honest and friendly they are. They are family owned and make me feel like one of the family. I highly recommend them.
Matt hooked me up with a new blower motor my wife is going to be Happy.
Great customer service ,great people working there thanks Matt for the installing my AC unit!
I always request Sean as my technician.
He is very thorough and answers all my questions.
Sean was extremely helpful answered all our questions. Repairs were scheduled & completed quickly. Office staff is friendly and professional can’t say enough about them!
I don’t know where to begin. Matt and his AC Plus Heating & Air team have alife long customerin me. From the beginning when I got a quote for a furnace/AC install to the installation day, it was all a pleasant experience. Matt was upfront and honest about what my house needed and also provided the best quote I received. Matt is professional and friendly and so was his crew that he sent to my home to install my unit. I will only recommend AC Plus from here on out to any family/friends that are in need of HVAC repair and services.
I am very happy I went with AC Plus. From the very start the technician Sean came by and took a look at my AC system and instead of trying to sell me on a new system he found a solution that wouldn’t hit my wallet big. He answered all my questions and was very polite. We were able to get our work scheduled for the next week which was great giving the fact of the high summer temperatures. A week later Miguel M and John Q show up to get started on the work. Great and friendly service as well! I was being nosy for a bit looking at the work that they were doing and they didn’t mind me asking away with any question that I had. Great experience overall! Will definitely call them again for any future work.
The admin staff in the office were also very polite and patient. From making an appointment to have someone check out my problem to the end when it came down to taking my payment, I used two different cards and the rep(I am sorry I forgot your name) had no problem taking down the information on each card.
These guys never disappoint! Great customer service. Very professional and helpful. Would definitely recommend them to our friends.
Scheduler pulled out a miracle to get a tech out for my a/c repair. The tech remembered me and my a/c Mathew fixed the unit quickly and was off to his next service. Thanks to both of them. Quality employees
Sean at AC Plus was extremely quick to respond and professional. They are honest and forthright with cost and future issues that may arise. I will continue to use them for all of my future heating and cooling needs.
I can’t say enough about my opinion of AC Plus. Not only were they here 3 days early (albeit thanks to a cancellation in my area) their technicians (Jonathan and Kobe) were polite, courteous and professional. They quickly diagnosed our problem and made immediate repairs at a very fair price. This company has earned my loyalty and future business for any HVAC needs.
I have used this company several times. They are extremely professional, know their line of business, caring, have attention to detail, go over and beyond the call of duty. I HIGHLY recommend them, they are quality service definitely a 5 Star company!
Professional, personable, and an absolute pleasure to work with. The A/c has transformed the house, and couldn’t be happier with the work done.
I had a great experience using AC Plus Heating & Air. My AC stopped blowing cold air, and Matt came out and quickly identified the problem as a leak in the evap coil. He was very thorough and took time to explain the options to me. AC Plus did a great job in getting the repair scheduled quickly, communicating with me on the status of locating the parts, and completing the work as promised. The crew that did the repair was very professional and thorough, and cleaned up when done. I was very. happy with their service, and definitely recommend them!
AC unit went down towards the end of July. AC Plus came out, identified the problem, and fixed the unit all within the same day. Timely, efficient, and fare above average in customer service. A++
Recently, I ordered a new HVAC system from AC Plus and I have to say that not only where they on time, efficient, and competitively priced, they have some of the best customer service I have ever had. I HIGHLY recommend them.
I will recommend this company to everyone! My wife and I could not be more pleased with the service that was provided to us. Thank you so much for being a company that the public can rely on to provide the best in customer service and quality installation.
Highly recommend Matt at AC Plus for all your HVAC needs. Just replaced heat and AC￼ In Big Bear area. Matt and his team were professional, prompt and competitively priced.￼ Great work and communication.
This is a great company! They are honest and trustworthy. Always polite.
After dealing with a bad tech from a different company who destroyed our furnace unit we didn’t know who to trust. We decided to give AC Plus a try, and we are so happy we did!!! Mr. Shaun was God sent!!! He was helpful, informative, and TRUSTWORTHY!!!!
I’ve used AC Plus before there really honest. And repair is done same day. Needed the motor replaced it and where very happy Thank you AC Plus
Very happy that we chose AC Plus to replace our HVAC system. Staff was professional, prompt & courteous. Will continue to use AC Plus and will definitely recommend them to others. Overall great experience.
They continue to live up to the five star ratings! From Matt coming out to give estimate, to Tawny helping with financing, and the installers, all very professional and very efficient. I know with the units I was upgraded to, will save me on my electric bill. The quote Matt gave was spot on with alittle extras thrown in. Great service, great company!
We have been using AC Plus Heating & Air for our yearly maintenance for a few years now and they are absolutely awesome. Very Professional, Very Kind, Very reasonable prices. We will continue to use them.
Very professional and informative,also gave great detail on what needed to be done,AC has been replaced and working great,I highly recommend!
This company is so wonderful. They heard about how my heater and air conditioner didn’t work . They showed up very quickly. They gave an estimate and had the whole heater installed in a day! And in the next couple of days for A/C. I was shocked and forever grateful! I strongly recommend this business. Thank you so much!
Excellent customer service, Service Technician Mr. Hawkinson we very knowledgeable. The company wasn’t supposed to come until Wednesday but they had a cancellation and came out and fixed it a day ahead
I appreciate their patience, professionalism, and honesty. Matt was amazing, answering any and all questions throughout my long quest to decide upon the best system for my home. The crew that came to install was polite, quick, and very knowledgeable. I’m extremely happy with the service they provided. Thank you!
I’ve been with AC plus for about 12 years it’s the only company I trust the employees are always honest and I really appreciate that it’s expensive but that’s the cost of homeowners ownership and I really do appreciate the great service I received from the technicians and the front office. Jonathan was the technician that came today very personable very professional great communicator I hope that I’ll be able to see Jonathan with each year service!!
Came out and diagnosed my issues relatively quick awesome service would definitely use them for years to come.
AC Plus services our 3 rentals as well as our own home. We have them come out in both the Spring and Fall to check our air conditioners and heaters to ensure that the units will run smoothly when the seasons start. Today they fixed a problem with one of our heaters circuit boards. They were able to fix it quickly. Their employees are always polite and pleasant to work with.
These people are Great the receptionist Jamie is wonderful very helpful, courteous, she helped me as the manager of the apts to get things done as quickly as possible couldn’t ask for a better person to work with you should be very proud to have her on your team.
They came in went into the attic and repaired my vents in record time. They took pictures up there and showed me the problem and repairedthem fast. I recommend this company.
Very professional. From office personnel (Tawny/Jamie to the installation team.they returned calls, set dates for estimate (Matt) and installation (John and JD).very punctual and professional.
Great service here as well as honesty and integrity . I had an emergency with my air conditioning condenser fan motor my wife and I are expecting a baby in October we went without cool air for four days I couldn’t find anybody willing to help us besides the folks at AC plus highly recommend their services !!
We absolutely loved our representative. He was very patient, knowledgeable, & was able to educate us a great deal.
They checked out the furnace and found it to be working. I was only charged the $89 for the service call. I thought this was very fair.
Jonathan and Kobe serviced my AC. I would recommend them along with Reanna, who was also very helpful. Jonathan and Kobe explained everything to me along with providing me with ideas to keep the area around the unit clean and the grate in the house. They were very polite and professional. I asked questions about the service that would be done yearly to both AC and Heater. I was so happy that I will purchasing their yearly maintenance. I truly appreciate Jonathan and Kobe calling me when they were on there way and how long to that I could put my dogs away with out any issue.
Professional and very friendly. Our heating system was original to our condo (1979) and our A/C unit was almost 20yrs old so we needed an upgrade. They were ontime and were great watching out for my cat as they went in and out of our place. They were very neat and cleaned up afterwards to make sure everything was how they found it. They answered my questions and made sure I knew how to use the new thermostat before they left. The new system works great just in time for summer!
Hands down best heating and air conditioning people in the high desert Period. Update 8/1/19. Sean came out today to service my heater and get it ready for the winter. Did a great job. Had a lot of fun talking with him. Great to know you can trust a company now days. Been using AC plus for years now. Wouldn’t use anyone else. Came here for service on 5/13/2022 still very happy with AC Plus. Would never use any one else. Johnathan did my service this time 10/26/2022 did a great job. Always appreciate the how professional all the employees are there
Omar and Jonathan came to look at My AC unit. They instantly found the problem, let me know exactly how much it was going to be and they were done in about 30 minutes fixing the problem. AC is blowing ice cold again. They also took the time to answer any questions I had in full. Very professional, very polite. They really know their profession. Would definitely use you guys again in a heartbeat, and if would highly recommend your company to my family and Friends. We are set for the summer. Thanks again.
Experience was absolutely amazing! Very Professional. I would highly recommend Matt and his team. They deserve more than 5 Stars.
Needed to replace my entire HVAC system, after a few much higher quotes a friend referred me to AC Plus. Matt took the time to go over all my options and pricing as well as send me pictures of similar jobs. The job was scheduled for a few days later. The techs showed up on time were very friendly and got right to work. They were happy to answer any questions I had during the process and finished the job quickly. I will definitely be recommending them to anyone looking for any HVAC services.
I was so happy with the service I received. From my initial phone call to set the appointment to the day of the actual service call; things ran smooth. When Omar showed up he was polite and knowledgeable in his craft. He explained everything in detail and was super quick with the repair. The prices cannot be beat. Top service and super affordable pricing. They offer a great and well priced maintenance plan for your AC and furnace. Save yourself a headache and just chose this friendly and professional company. You will NOT be disappointed.
AC Plus is the BEST in the business. We have 100% confidence in the HVAC system they installed for us and the techs that service it! 5 star all the way!!!!
Sean was great!!! Honest business! I am telling you right now, to find a HVAC business that is honest is so difficult but this place is amazing and gave us honest prices and also recommended options where it wouldn’t cost as much which was great because who doesn’t appreciate some savings when possible. I’ve done business with other AC places and they just come for what you ask, charge you an arm and a leg and go about there day. This business was different and I’m so grateful because my home is in the process of selling and I didn’t experience any issues and now I have to get a million things done for someone else. Thank you for helping me through this process and just being so amazing and understanding
Matt was very professional and knowledgeable. He diagnosed the issue within minutes. When I called to make the appointment, they were friendly and resourceful. I highly recommend this company!!
AC Plus was great to work with. From the initial call, Tawney was professional, friendly, and extremely informative. Our tech, Sean, arrived on time and took great care troubleshooting our AC issue. We highly recommend their services…!
We had to purchase a whole new system and Matt was there to help us all the way through. He was also able to get us bumped on the service dat so we were not out of air for as long. The crew that came to do the installation We are excited to have air again when it is so hot and humid outside.
This was a repair on a rental property…. the appointment was at 2 pm but they were able to come earlier at 10:30 and had it all fixed and running great by 11:15!! Just had to replace a capacitor …. our tenant, who is an older woman, was so pleased as she is not well and temps are over 100 here! We have used AC PLUS in the past, they are great, good work, good prices and very professional yet very friendly would recommend to anyone!!
I recommend AC plus air conditioning and heating because The level of information given was accurate and informative, workers arrived on time and did thorough and complete work. Everyone was helpful and the quality of service was excellent. We are very satisfied with this company and the product we received. And the thank you to the friendly Office team too.
Big shout out to Matt the technician, he found what was need it for my AC unit to function properly again. With such a short notice he came and took care of business replacing the capacitor. I definitely recommend AC Plus for all your air conditioning unit.
They showed up on time and installed the AC unit within the day. We’ve used them prior to today with services on our old AC unit. Thank you, Matt & Team.
Shaun is a very good AC mechanic, understands what is wrong. AC Plus put in your system 5years ago and it has been nothing by GREAT!
The best AC/ heating company in the high desert. Chet Lore
The technician was very professional, knowledgeable, and polite. He thoroughly checked out my air conditioning unit and changed my air filters. I was impressed.
Team was very courteous and kept us updated. Work was completed as soon as they could get the part and replace it. Would use them again.
Sean showed up on time and was very professional! Will definitely call AC Plus for any future needs.
Absolutely fantastic came out same day and fixed my ac unit quickly and professionally. Also hooked up a smart thermostat I had already previously purchased. Great job! Thanks Matt !
Amazing Service and Attention to Detail. Thanks so very much for all your hard work and professionalism.
Very thorough. Took photos of the HVAC system and sharedthem with me. This was very helpful.
Fair price, good attitude, professional from start to finish. Thousands less than the first quote we got. Highly recommend.
Very friendly employees. The workers didn’t waste time and were mindful of keeping things clean. I would recommend this business.
Everyone we have dealt with at AC Plus has been professional, knowledgeable, and so nice and helpful. Highly recommend this company.
Omar provided excellent service. Looking forward to doing business with AC Plus in the future.
Punctual and diagnosis within minutes. Sean was on premises 15 minutes
total. Diagnosed and repaired. I’m over the moon. Incredibly happy and my air is nice and chilly!!
Thank you so much AC Plus!
Customer for life! Edee
Sam did an excellent job! Heater is working great! I will use this company again if needed!
Left a message on the website late Saturday night. Got a callback first thing Monday morning from the owner. They had Sean come out within a couple hours to fix the problem. I would recommend 100%
He was very nice and knew the problem right away and fixed it. Will call him again if I have any other questions. Thank you for your service today.
Yearly maintenance and inspection was performed in a timely and professional manner. Great service! I would definitely use them again!
This company is reliable, friendly, affordable, all the good things. I’m going to continue to give them my business and recommend them to anyone with heating and air conditioning needs.
Very quick response from beginning to the end ( phone call, appointment, A/C service ).
Sean is very professional, friendly, knowledgeable, and patient. I’m very happy with the service overall.
The two gentlemen that came to fix our A/C unit were very friendly and professional. Great service! On time and they were very knowledgeable!! I would highly recommend this company!!
Great honest company they came really fast and was honest in the end with what needed to be fixed. Highly recommend and will definitely call them if I need HVAC help again
Our new wall furnace looks great and the job was done quickly. The workers were great at cleaning up after themselves. Couldn’t be happier!
I have an appointment schedule with AC Plus Heating & Air in four days. Yesterday my old AC unit stopped working! I called AC Plus to see if I could get them to band aid it until my appointment and they fixed it in under five minutes!
Now I can return the five fans I bought from Walmart =D Super quick and exceptional service.
Second time I had Sean over to check our a/c unit. Matt came along too. More research is needed on our broken thermostat but they replaced our ac filters and came by free of charge.
They will provide options a new thermostat once theyve done the research.
They checked one of our rooms that wasnt being cooled as well as the others but explained the room is furthest away from ac unit so theres not much we can do about that, they went up in the attic to check.
Overall happy and waiting for recommendations on the thermostat.
Professional place. They came out right away and fixed the issue. The technician (Jonathan) I believe explained everything. Will definitely trust to come out again if there is another issue. Recommend 10/10
Our AC went out in near 100° weather and the service tech was able to come out and get it repaired. He was friendly and professional. Will definitely be using them again if anything else comes up. Highly recommend this company.
The technician was great. He called me when he was approaching. He was thorough and kept me in the loop the throughout the appointment. He took pictures of the unit to keep me aware of the parts. In addition, I really appreciated the receptionist Rihanna. She was polite and very helpful.
HVAV systems replace. Can’t fix the 8 year old Carriers A/C that has a cooling radiator leaks. Would like to keep in touch with your business from now on. Summer heat life safer. Thank you very much.
I can’t say enough about this company ✅ From the first call to the service visit I was impressed. The office actually answered the phone immediately got me an appointment. She was very professional and pleasant. The 2 guys on the service call we’re on time, polite, well groomed and informative. Although I only did the service call they helped me consider all the options AND didn’t make me feel like they were there just for the pay day of which I really appreciated since my dad is on a limited income. Thank you AC Plus.
Sean – technician was friendly, professional and timely. He was able to repair my heater and get my mountain home warm again
Very professional company. I have used them for A/C and Furnace Maintenance, as well as troubleshooting a problem with my gas furnace. Found the problem and got the job done. Office and Technicians have always been spot on.
Matt and his crew were the most professional, fair and prompt team I have ever used. My air conditioner went out in 100 degree weather, and they came out the next day. Matt got it running, but I was in need of 2 new outside air conditioners. (ouch) I have been putting it off because of the price, but Matt gave me a deal I could not refuse. They showed up on time and worked in blistering heat replacing my old 17-year-old conditioners. Such good work. You definitely should use his company whenever possible. You will not be disappointed.
Matt found exactly what was needed on our air conditioning unit and took care of business in an efficient and friendly manner. He installed a new capacitor and ordered a new fan motor (it’s still working but the unusual sounds we heard meant it’s failing). He cleaned the unit and did a tuneup. We’ve known Matt since we first bought our heating/AC unit from AC Plus. He’s been our guy ever since and it’s always a pleasure doing business with him. We have been happy with our unit and happy with the staff at AC Plus. From the phone call to the technician we know we went with the right company.
Very Professional experience! They arrived on time and did an excellent job! Highly recommend! It’s honestly hard to find a company who cares about the quality of their work these Days. They deserve 10 Stars.
Absolutely love this company. Front office are very respectful. They Always have an answer to my questions. The techs are amazing. My go to person is Sean HE IS AMAZING!!! Very respectful, professional and all in all great at what he does!!! Fixes any concerns I have and quickly at that!! I highly recommend AC Plus!!!!
Scott was prompt, efficient, and clearly explained all that my swamp cooler required. He advised me that my unit could still provide a few years of reliable service and that I did not need a new unit at this time. I will definitely contact AC Plus for my future cooling system needs.
I bought a house with central heating but no Air Conditioning. I needed AC that could tie into my existing ducts and furnace. With AC Plus, I had a great experience from quote to install to final follow up. Everyone on the team was prompt and professional! I would recommend AC plus to anyone looking for HVAC services in the Big Bear Lake area.
Omar was on time and quickly diagnosed the problem with our AC. He was efficient and even took time to give me some pointers on preventive maintenance. I plan to sign up for their yearly service plans for peace of mind.
Thank you AC Plus, great service and awesome staff sets you apart from the competition!
A C+ gave me my second estimate on the job. I chose them because they’re a local Hometown company with reputable history in our community and they were so so reasonable. They were thoroughly professional, prompt, and polite. They worked fast and they did a thorough job. They tested my unit completely and showed me how to work everything and left me a manual. My heating unit works great! And I am so grateful for their work. If you choose them you will be super happy with their work, I was!
Everyone in the company have the best customer service that I’ve seen in a long time being a woman trying to find a heating and air company.And Sean was very professional during the service call.He made sure the area was cover from any mess and explain in details what he did.His customer service is excellent and as a woman to actually have a technician listen and explain in details rarely happens.Thank you Sean and AC Plus the best.Mrs Marsh
Excellent price, excellent service, excellent company. Everything done professionally and efficiently. Couldn’t have been better!
Sam was EXTREMELY HELPFUL, Professional and thorough. I was so pleased with his help and honesty. I will ALWAYS go to them for my HVAC needs
Yes made it so convenient for us and so detailed I really appreciated that and great job and paying was made very easy for us I thank him so much what a great guy
Great service performance by Sean! Very honest and reliable and most important professional. Ask for Sean (Senior Technician)
First time using this company, really happy with the service tech. Trouble shooted all possible options. So far very impressed.
What can I say that has not been said about AC PLUS?! They are the best in the desert!
Great customer service! responsive! Knowledgeable!
Honesty and integrity should be in the motto, and that is why they get our loyalty when it comes to HVAC repair and maintenance.
I have written this review before and I still stand by it! They are the best! They are always my first choice when it comes to heating and air!
They kept appointment scheduled time, were very polite and thorough. Completed service in a timely manner and informed me of a money saving offer.
Wife had a pleasant experience with this company when our heater stopped working. Fixed our problem fast and for a decent price. Would highly recommend.
My Nest thermostat began giving errors this week, I am new to the high desert and found AC Plus Heating & Air to have the best reviews. I can attest that the service was everything I read and more. From the initial phone call I was greeted by amazing customer service and was given a follow up call to remind me before Sean my technician arrived. Sean was very friendly and professional. He asked a lot of follow up questions to really diagnose what could have happened. It turned out to be a wrong sized air filter and was transparent and honest throughout. I will be using Sean in the future for any Heating & AC needs.
AC Plus is “Outstanding”! They did everything they said they would. On time, great products, great value and great people. I will use them again!
Matt came to install new smart thermostat. Thorough, knowledgeable and fast. Had one minor problem and diagnosed and corrected quickly.
Technician was very thorough and found out exactly what the issue is! Repair is Completed now, Sam replaced the motherboard and found another issue that he took care of making it quieter also. 🙂 THANK YOU!!
He was very nice and professional.
He answered all my questions.
Explained what the work that he did.
I would definitely recommend him.
Thank you so much
This company was great to work with from the quote, down to instillation. They were easy to communicate with and had great custom service. I would use them again in a heartbeat.
Our tech was very friendly and great at explaining every question I threw at him. They were also able to book a next day appointment. AC Plus will be my go to!
Had them install new ducting and service my HVAC unit and I couldn’t be happier with the outcome. Old fashioned customer service as far as they aren’t happy until the customer is happy. Highly recommend them
Matthew was the man who came out once again.
He found the problem in about 5 minutes fixed it I love the place he works for and I will always use them as my to go for AC and heat. Thank you so much Matthew
Matthew was our man, he found the problem and replaced the part and a good cleaning checked the lines ect. He was hear about 35 minutes and gave me a great price that I couldn’t refuse.
I will ever be grateful for this great company. The first appointment was two days but once I told them I had my 91 year old mom who is bedridden they called me back and said Matthew would be over in one hour!!
The overall service was very professional and satisfying. The technician was very helpful in explaining what needed to be completed without hesitation or overbearing cost. He wasted no time in thoroughly handling the problem. I could not have asked for a better experience.
i schedules for service maintenance yesterday & the technician showed up on time. as soon as i open the door Sam greeted me with smile & very professional. while doing the service his explaining what will happen if i don’t do the maintenance for the AC/Heating. i recommend AC Plus Company for your AC/Heating service coz from the customer service to technician you’ll have a very professional staff & explain you clearly. from Jamie, Rihanna to Sam the technician. Excellent 2 thumbs up & for me i’ll give them 10 star rating.
Needed a new unit, all new ducting. Crew came in and did everything in a day. No longer sounds like a dying animal on my roof, and I’m heating my house more than my attic. Friendly and informative crew.
My pet-peeve is looks, attitude, and punctuality. The technician that came to my house had a great attitude (even though im sure it was a long day) looked spiffy and was on time like a champ. People like this keep me coming back. Or calling, you know what i mean. Thanks guys
I’m so glad I called Matt. He immediately set a time for last Saturday and replaced the new evaporator coil. Excellent service, very professional and detailed. I would strongly recommend them to anyone. Thank you Matt!
Great company and extremely communicative! I had a scheduled work order that was completed 3 days before the actual date! Highly recommend for your household needs!
I had expected to have the furnace worked on and at least an estimate for the duct cleaning. The furnace was inspected and maintained by one of your techs, but the other guy who had come to look at the ducts told me that you can’t do the type of ducts I have in my manufactured home. He said he’d send me a reference to someone who does do that kind of work. I’d really like to hear from him on that; haven’t heard back yet.
Shawn was very professional in dealing with the issue of our heater. He explained everything whats needed to be done and replaced the parts. We are pleased to say that we called the right place. We will recommend this place to others, Thank you very much.
Scott did a great job and was very nice. I am very pleased with his work and your company. I’m so glad my friend called Matt and he explained what I needed. He was great too.
I tried first to use my home warranty with little success so tried ACPlus. Quality of service provided by Omar was outstanding, he went above and beyond as he stayed for every step of the way to make sure that everything was functioning properly before heading out. Came out to a fraction of the price I was being overcharged through the other company, so thank you for your service ACPlus! And a special thank you Omar!