Terms and conditions

Disclaimer: The following terms and conditions shall apply to all invoices:

(a) Where no credit account exists, repairs shall be supplied on a cash with order basis same day.

(b) Payment is due on day of repair and if purchase price and any part thereof is out-standing after said due date, the company shall be entitled to withhold the supply of further repairs.

(c) The Company reserves the right to charge 3% compound interest per month on any overdue account.

(d) We serve the right to charge a cancellation fee at anytime for administration fee’/ customer support staff upon cancellation of any job, service, installation (d-a) We also reserve the right upon any cancellation to pass on any charges/ fee’s associated with said cancelled job or service Agreement -i.e.) equipment deposit fee, restocking fee, credit card processing fee, ACH fee’s/payment fee’s etc.

(e) We are contracted with a third party collection agency. Should you fail to pay your invoice we have the right to turn your information over to this Collection agency for collection on our behalf.

(f) We are contracted with a third party to have the right to pull a mechanical lien on your home if/when your invoice is not paid in full, or accommodations made. This is your certified notice that we will pull a lien on your property and no other official documentation is needed to be presented to you as the defaulter. By accepting this estimate/repair you have acknowledged full acceptance of these terms and condition.

(g) We reserve the right to charge a $25 bounced check fee to said customer upon return of any check from our banking system. (f-b)We reserve the right to pass on any fee’s associated with your chosen payment method if applicable, and any fee’s associated with collection of fully paid invoices WARRANTIES & RIGHT TO CANCEL FOR ALL NEW EQUIPTMENT INSTALLATION (NOT REPAIRS)

AUTHORIZATION: This agreement authorizes the contractor to perform the work described in the estimate and/or proposal provided to the customer.

WARRANTIES: The contractor warrants to the homeowner that materials and equipment furnished under the contract are of good quality and free from known defects. In addition to all manufacturer warranties, the contractor warrants that all work performed will conform to trade best practices and customs and provides an additional One-year (1) workmanship warranty to correct any defect in the performed, some contracts may offer extended warranties as stated on estimate invoices. This warranty excludes damage or defects caused by abuse, neglect, alterations to work not performed by the contractor, improper operation, and normal wear and tear. If the homeowner fails to notify contractor of defects within the one-year period or does not provide the contractor adequate opportunity to correct such defects, the homeowner waives the right to require corrections and waives any claims for breach of warranty.

RIGHT TO CANCEL: Customer agrees and acknowledges that under state and federal law, Customer has a right to cancel this Agreement upon written notice to Company within three (3) business days of the Effective Date hereof without penalty.

LIMITATION ON CANCELLATION: The homeowner may rescind this agreement within three (3) days after signing. Rescission may be made by giving verbal or written notice via email or text to the sales representative or manager primarily responsible for overseeing the performance of the work.

CANCELLATION POLICY: In the event of any job cancellation subsequent to the expiration of the 3- day cancellation period or waiver thereof, Customer acknowledges that such cancelation shall result in forfeiture of any deposits made. Additionally, Customer agrees and acknowledges that Company reserves the right, in its sole and exclusive discretion to charge Customer a restocking fee equal to Twenty Percent (20%) of the costs and fees associated with any parts, equipment, or materials. By accepting this estimate/repair you have acknowledged full acceptance of these terms and condition.

DISCLAIMER: A) Ac Plus Heating and Air and/or Cooler city shall not be responsible or held liable for any special, indirect, consequential and liquidated and/or punitive damages Including any damages done to flooring, walls, appliances, vents, attachments. furniture, ceilings etc)

**Addendum: Due Date of paid invoice may be negotiated upon on Commercial or DIR job evaluated per case basis. Estimate invoice approved will take precedent over these terms and conditions. County/State/City Job may be approved for Net 30/60 if previously agreed upon and stated in Estimate/Invoice of said job (Addendum added 08/30/2023)